SHIPPING & DELIVERY

We offer free shipping in Indonesia on all purchases above IDR 1. 5 million. Once your payment has been received, we aim to ship same day before 4pm. If your purchase was made over a weekend or public holiday, please allow us to ship on the following work day.

For International orders:

PAYMENT

Upon reaching check out the final price will include a shipping fee, which is calculated according to the zone where your order is being placed.

Please note the final purchase price may change when you select your delivery address.

We accept payment from all major credit card hold holders & PayPal. 

Once this transaction is complete, you’ll be redirected back to the Lily Jean home page.

SHIPPING POLICY

Please allow 3 working days for your order to be dispatched.

DHL Express Shipping approximate delivery time of 4 working days. 

Please anticipate some delays on deliveries & returns due to COVID-19.

We do our very best to keep up with our stock levels, but in the event of any delays due to demand being greater than supply, we will inform you via email as soon as possible.  Once dispatched you will receive your shipping confirmation and tracking details via email.

CUSTOMS/IMPORT DUTIES & TAXES

The Purchaser is responsible for any and all custom fees or duties incurred by their country on receiving international shipments. Lily Jean is legally bound to declare the full currency value paid on invoice for customs should they require it.

For further information, we recommend contacting your local customs office.

dutycalculator.com is a helpful link to calculate your customs charges in your country